RESILIENT MANAGER (RM)

This course gives managers the tools and skills to recognise the early warning signs of poor physical and mental health and proactively support.

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Course content

Prior to attending the course, attendees will complete the Wraw psychometric to measure workplace resilience and wellbeing. It will give a snapshot of an individual’s personal resilience using the 5 pillars of resilience.

Results are discussed (at the delegate’s discretion) with the trainer during the course to explore strategies to enhance their resilience. After completing the course, managers should feel able to create a positive wellbeing culture in the workplace, in which individuals and teams are more likely to thrive. You will need a basic command of English to attend this course.

Who should attend?
Managers and team leaders who want to gain an understanding of resilience, how to manage employee resilience and implement good practice in the workplace. It is recommended that attendees should be in employment, as this course is tailored for building resilience at work.

Course duration
1 day 9am - 4.15pm

Assessment
There is no formal external assessment within this course.

Certification
On completion of the course, delegates will receive a Resilient Manager certificate.

What's included

  • What is resilience and wellbeing
  • Exploration of the 5 pillars of resilience
  • Why resilience is important personally, and as a manager
  • How resilience links to performance
  • The resilience spectrum
  • Pressure performance curves
  • Insight into delegate’s current level of resilience
  • Practical skills and strategies for improving resilience
  • Line manager action plans
  • Wellbeing conversations – how to prepare, structure and follow-up
  • The manager’s impact in creating an accepting, tolerant and positive workplace climate
  • Access to the Wraw psychometric to measure your own personal levels of resilience

Terms and conditions

St John Ambulance Pattern

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01534 735 611

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countyhq@sja.org.je

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